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Reducing the Internal Difference Error Rate in Hospital Pharmacies:
From the Angle of Quality Control Circle
Wang Shuling, Lei Yingzi, Liu Linchuan, Wang Ruili, He Yalan
2020 (2):
73-82.
摘要
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426 )
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Objective To improve the management level of pharmacy dispensing center, reduce dispensing errors and
promote the safety of drug use. Methods Hospital pharmacies could be managed according to the theory of
quality control circle (QCC). Based on the ten steps of QCC, the internal difference error rate in pharmacies could
be reduced. Results and Conclusion The error rate of pharmacies was reduced from 2.74‰ to 0.57‰, and the
goal achievement rate was 108.466. Besides, the progress rate reached 84.82%. The abilities of circle members
were improved, and the operation of pharmacy was more standardized. The activity of QCC is helpful to reduce
the internal difference error rate, improve the operation level of pharmacy and ensure the safety of drug use.
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